Responsibilities

• Support the Client Service Team in carrying out daily operational and administrative duties in a smooth and effective manner

• Clerical support in the CRM systems 

• Assist to prepare quotations and receiving/releasing/transportation of goods, visual check reporting, preparation of work order for operations, and subsequently billing

• Ensure that the feedback from client, related operational issues are disseminated timely to the team-members and track for improvements. Timely flagging of issues to management

• Develop and maintain excellent business relationship with clients

• To coordinate and follow up across teams to ensure proper execution of documentation and workflow according to Standard Operation Procedures

• Ad-hoc duties as and when required

Requirements

• DSE / Form 5 or above

• 1-2 years of relevant experience in customer service role

• Proficiency in MS Outlook, Word, Excel, Powerpoint and Chinese word processing

• Proficient in data/information management skills

• Willing to learn and ability to work under pressure and meet tight deadlines

• Responsible, reliable with positive working attitude.  A team player

• Immediate available is preferable

• Fresh graduate / less experience will be considerate

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company