Detail

Our client is a global IT services consulting firm. They are now looking for an IT Infrastructure Manager to join their team.

Job Responsibilities:

Responsible for IT infrastructure, cloud-focused
Develop and implement continuous improvement initiatives within own area
Accountable for ensuring Infrastructure team fully understand, follow and champion technology standards and patterns as defined within Information Technology
Provide technical leadership and escalation support for resolution of incidents and problems within production, staging and test environments
Obtain requirements signoff from both business and Information Technology (IT) / Information Management (IM) Stakeholders
Evaluation different infrastructure solutions including new technologies to provide best fit solutions for various projects
Work closely with various stakeholders to ensure the IT infrastructure asset is delivered aligning with the strategic IT and business roadmap
Provides expert level support in area of technical specialization, ensuring prompt and accurate resolution of challenges
Proactively draw out all types of requirements of the IT Infrastructure from stakeholders by using a variety of elicitation techniques (e.g. interviewing, modelling, and surveying
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish users requests from the underlying business problems

Job Requirements:

Degree holder or above in Computer Science, Information Technology or related discipline
At least 8 years IT experience, with 4 years of IT Infrastructure experience and 2 years of team management responsibility
Ability to allocate and supervise delivery of work within a team of technical resources
Experience in leading team, and be able to demonstrate effective coaching and mentoring style
Have proven technical management and specialist experience of working in a complex IT infrastructure environment
Have experience of developing solutions and making decisions for team with only minimal management guidance and supervision
Have experience of building and maintaining relationships at a senior level and have an ability to influence at all levels
Well-developed analytical, problem-solving, decision-making and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas
Speak fluent English and Chinese (both Cantonese and Mandarin)
Available to provide 24/7 support as required

Employer questions

Your application will include the following questions:

How many years of people management experience do you have?
Which of the following statements best describes your right to work in Hong Kong?
What's your expected monthly basic salary?
How many years' experience do you have as an Information Technology Infrastructure Manager?
Which of the following languages are you fluent in?