Join The Repulse Bay team as an Assistant Estate Manager and be part of a prestigious luxury residential community in Hong Kong. We are looking for a dynamic individual to assist the Estate Manager in providing exceptional customer service and overseeing daily operations.

Why join us?

• Highly competitive total remuneration package on offer

• Exceptional opportunity to develop your expertise and career

Key Accountabilities

• Manage daily operations of the luxury residential apartments, commercial arcade and other facilities

• Create and implement concierge services to elevate customer experience

• Lead and manage the team to deliver exceptional quality customer service

• Build and maintain strong guest relationships

• Respond to guest comments and complaints promptly to ensure high satisfaction levels

• Monitor the performance of contractors and the maintenance works

• Handle administrative duties, including training, manpower arrangement, attendance management, and more, and coordinate the execution of improvement, upgrading, and major renovation work

General Requirements

• Degree holder in Property or Housing Management or related discipline

• Member of MCIH or HKIH or equivalent professional qualification is preferable

• Minimum 7 years of experience in Property or Housing Management of luxury apartments with 3 years at supervisory level

• Strong interpersonal and problem-solving skills

• Independent, proactive and customer-oriented with a positive mindset

• Proficiency in English, Cantonese, and Putonghua

If you are passionate about delivering excellent service and keen on advancing your career in luxury estate management, Apply Now to join our team at The Repulse Bay.

We are delighted to receive your resume for further consideration and will communicate directly with suitable qualified applicants.

All applications will be handled in the strictest confidence. Personal data collected will be used for recruitment purposes only and may be retained for up to 2 years as per our Job Candidacy Privacy Notice listed on our company website. Successful applicants will be contacted within four weeks.