How you’ll contribute
- Delivers professional counter service related to credit information and enquiries.
- Providing high quality service to our customers and help resolve their queries at first contact where possible
- Listening to our customers, understand their needs and offer relevant products, services and solutions
- Provide support to other team members on different tasks.
- Strong Customer centric service attitude, analytical, and creative problem-solving skills are required
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Ensure all activities are in compliance with the requirement of the Bank and regulatory authorities
Requirements
- Diploma or above in Business Administration, Banking, Finance or other related disciplines is an advantage.
- Preferable with 1 years of experience in counter service or receptionist environment.
- Fluency in Cantonese and English are essential. A good command of Mandarin would be advantageous.
- Proficiency in Microsoft Office applications including Word, Excel and Chinese word processing.
- Flexible and adaptable, with the capacity to handle multiple tasks.
- Able to work in fast-paced energy, flexible and should be able to handle work load.
Contract Period
• 6-month contract
Working Time:
Monday to Friday, 9:00 AM to 5:30 PM
Location:
Tsim Sha Tsui, Hong Kong
Salary
•Up to 22,000, depending on experience and qualifications