Our client, is a leading Chinese bank in Hong Kong, they are currently looking for Agency Temp Operations Clerk to join their team. 

Responsible

• Oversee the entire onboarding process for new clients, actively follow up with both bank branches and internal stakeholders
• Liaise with front office/ bank branches, responsible for client account opening as a maker
• Conduct initial KYC reviews, screening existing and new clients for negative news and sanctions.
• Perform variety of back office support functions, such as customer account maintenance, document filing and etc.
• Provide support for miscellaneous system and regulatory projects, User Acceptance Testing (UAT), and other related tasks associated with onboarding services

Experience Requirements:

• Form 5 or above with at least 1 years of experience in client onboarding or KYC for retail clients
• Experience in working with sales/front office and clients directly
• Good interpersonal and communication skills with good written English and Chinese, knowledge of Mandarin would be a definite advantage.
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
• Efficient, self-motivated, hardworking and good client servicing skills