OVOLO Group Limited
Duty Manager / Guest Service Supervisor
16-Oct-2024
Ref:OL02010635
Full Time,Permanent Wong Chuk Hang
About you
 
We are looking for a passionate and independent Front Office Supervisor / Duty Manager for our hotel. In this hands-on role, you will maintain and upkeep our proactive services for an effortless living space to our guests. You are "The Face" of the house, responsible for creating a welcome and engaging environment for our guests, running the smooth operations by identifying guests' needs and solutions, and rectifying any issues that arise. Also as a leader, you will supervise, support and develop a small team to achieve excellence together. 
 
The Gig
 
we need you to be a confident and resilience leader dealing with high demand guest service standard, able to work independently regardless which duty shift assigned, and handle challenging situations and emergency just in case. 
 
If you are positive minded, carry bags full of energy, have excellent interpersonal and language skill, and you are hungry for success in a fast paced and dynamic environment, we definitely would like to hear from you!
 
What you'll get...


 
 
 

 



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Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.
 
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
 
And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.
 
Enough about us...lets talk about you..

 



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