JFE Consulting Limited
IT Helpdesk Support
18-Oct-2024
Ref:OL02011255
Full Time Central
Our clients, the leading Information Technology companies, are looking for high calibres to join their winning teams:
 
Responsibilities:
  • Provide IT technical advises and helpdesk support services (L1, L2 or L3) to users on hardware, software and networking related issues.
  • Handle user inquiries, technical troubleshooting and support.
  • Provide support to Windonws/Linux servers and VMware infrastructure
  • Assist in managing hardware and software inventories.
  • Perform ad-hoc tasks as assigned
Requirements:
  • High Diploma/Degree in Computer Science or Information Technology
  • At least 2 year of experience in IT Helpdesk Support
  • Knowledge in Operating System (such as Linux/Windows Server/Unix), Database and network
  • Good knowledge of TCP/IP, NEtwork Infrastructure and Internet.
  • Professional certificate of MCTS/MCITP/MCSE is an advantage
  • Expereicned in helpdesk call/call centre is an advantage
  • Good communication skills in English and Chinese
Job Offer:
  • Leading IT company, friendly culture & nice teamates
  • Attractive salary package
  • Career development opportunities
  • Stable working environment and working hours
  • Medical insurance, Dental insurance
  • Discretionary bonus, double pay
  • Other attractive benefits
Employer questions
 
Your application will include the following questions:
  • What's your expected monthly basic salary?


 

 

 

 



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