• Work with the customer service representative to quickly and efficiently solve customers’ security system issues
• Provide support and maintenance services such as routine preventative maintenance, troubleshooting, system upgrades/expansions/alterations, and systems training
• Increase customer satisfaction and maintain long-term relationships with customers
• Handle daily troubleshooting and follow up on all open technical issues until the problem is resolved
• Take over all service issues from the project team after the external handover is complete

• Diploma or High Diploma or above in Electronics, Electrical, Computer Engineering or related discipline
• Experience in the security industry with knowledge of access control, video surveillance, and alarm systems is considered a plus
• Basic IT knowledge in hardware, network and databases
• Strong communication skills, analytical skills and problem-solving ability
• Able to work independently

Interested parties, please  send your updated resume with Current and Expected salary in MS word format to [email protected].

For more information please contact Ms Leung at 3188 3741.

All information collected will be treated in strict confidence and be used for recruitment purpose only.   

Company Web-Site: www.headsearch21.com

Our Employment Agency License Number: 75422