Requirements:

• Bachelor’s degree holder in related discipline or equivalent

• Minimum 5 years’ experience in customer service or community relations at supervisory level

• Fluency in spoken and written Chinese, including Mandarin, and English

• Proficient in PC and Chinese word processing

• Detail-minded with strong analytical, event organization and communication skills

Responsibilities:

• Manage community relations (e.g. schools and NGOs) and seek opportunities for community collaboration

• Handle ESG and branding projects

• Lead a team for delivering special assistance to accident casualties

• Keep track of report from the media and compile monthly reports

• Manage a volunteer team to engage customers and NGOs

• Prepare write-up of volunteering activities and corporate visits

• Any other ad-hoc duties as assigned

Working Hours:

• 5-day work

• Saturday/Sunday/Public Holiday duties may require

• 24-hour on-call according to duty roster

Working Location:

• Kowloon Bay