About This Opportunity:

You will play a vital role in ensuring customer satisfaction by delivering exceptional service. Your main responsibility will be to handle client inquiries and resolve issues promptly and courteously. With your strong problem-solving skills, you will address customer concerns effectively, providing solutions and guidance as needed.



Your Responsibilities:

* Handle hotline enquiries and resolve customer requests via various means
* Provide prompt and courteous services to clients with positive problem-solving capabilities
* Liaise with internal parties to resolve enquiry and follow up with client
* Provide daily support to supervisor and participate in ad hoc projects

Your Requirements:

* Diploma graduate, with 2 years' customer services experience in service industry
* Proficient in both spoken and written English and Chinese. Excellent Mandarin is a must
* Pleasant and possessing sound presentation skills
* Excellent communication and interpersonal skills
* Able to work independently and under pressure

If you are interested in this role, please click "APPLY" or send your updated CV to me at [email protected]. Only the shortlisted candidates will be notified. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.

For more job openings, please visit https://www.connectedgroup.com/

#ConnectedGroup #Insurance #CustomerService

Employer Ref.: 02092022

Please apply through the Employer.