Responsibilities:

• Monitor the operation of each self-service equipment in real-time
• Follow up on overdue maintenance cases
• Answer calls from branches, customer contact centres, and other units, and establish fault cases (e.g. cash deposit machine fails to recognize banknotes)
• Record and organize all fault case files and/or other paperwork, etc.

Requirement:

• Higher Diploma or above
• Understand English, speak fluent Cantonese, and be able to write Chinese and English;
• Proficient in MS Office

Interested parties please email a MS Word version resume and expected salary to [email protected] (cc:  [email protected]) and quote the job reference no.