Responsibilities

• Proactively manage customers’ satisfaction and service delivery by anticipating potential problems and monitoring satisfaction

• Set-up and execute customer SOP for ensuring operating procedure to meet customer expectations

• Manage and monitor new program/solutions implementation

• Grow new business from the accounts to meet development goals

• Develop strategy to find and nurture qualified leads, convert them through the sales process into prospects and customers

• Responsible for securing potential key account customers (high value, with strategic growth opportunity) , and maintaining and developing existing accounts

• Regularly client visit validating our service levels and develop new revenue streams

• Meet and exceed target set in terms of contributing and generating revenue

• Promote the services and products of all entities, and coordinate sales efforts with other department sales

• Follow the superior's instructions and implement policies 

• Report any special occasions to a superior on time

• Any other duties as assigned from time to time

Requirements

• DSE / Form 5 or above

• Minimum 5 years Sales experience in Freight Forwarding/ Logistics; 

• Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, selling experience of value-added service 3PL solution is preferable

• Resourceful, strong marketing and account management skills

• Excellent communication skills and enjoy being the focal point of contacts

• Ability to communicate effectively in English and Chinese, both verbally and in writing

• Ability to communicate with additional language German, Spanish or French is an advantage

• Strong skills in office applications especially  in Microsoft Excel

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company