Detail

Responsibilities:

Assist in analysing the customer database to identify the target segment for developing CRM programs and customer journeys
Handle inquiries with members
Handle and update the membership database timely
Assist in implementing sales and marketing campaigns and assist in different ad-hoc sales projects
Support the development and execution of CRM acquisition programs aimed at improving customer engagement, satisfaction, and loyalty
Assist with CRM and Brand reporting

Requirements:

Minimum 1 year of marketing experience in healthcare or food industries (CRM experience is preferred).
Responsible, meticulous, independent, proactive, interactive, well-structured and planning
Good command of written and spoken English, Chinese, and Mandarin
Proficient in MS Word, Excel and PowerPoint