Responsibilities:

• • • Facilitate communication between departments and the IT team for effective job execution.

    • Troubleshoot and resolve technical issues quickly to minimize operational disruption.

    • Assist in planning and implementing IT projects that improve service delivery in Property Services and Elderly Services.

    • Collaborate with cross-functional teams to identify tech needs and recommend suitable solutions.

    • Work with external IT vendors to coordinate support and resolve service issues.

    • Help evaluate technology solutions and providers for departmental projects.

    • Partner with department heads to understand their tech requirements and enhance service delivery through IT solutions.

Requirements:

• • • • Bachelor’s degree in Information Technology, Computer Science, or a related field.

      • Minimum 8 years of relevant IT support and project management experience, preferably in a property services or healthcare environment.

      • Familiarity with various software solutions for property management.

      • Experience with cloud-based systems and SaaS (Software as a Service) platforms is preferred.

      • Excellent problem-solving skills and the ability to work under pressure.

      • Client-focused mindset with the ability to establish and maintain positive working relationships with staff across various departments.