Detail

Responsibilities

Work with the relevant operation teams and front offices on retrieval of all required account information, bank documents, transaction records and statements.
Prepare draft reply / cover letter for responding to regulators / originators.
Answer phone enquiries from regulators / originators about the progress / status of the respective cases.
Update customers’ account status and perform system maintenance in banking system.
Provide clerical support in account enquiry area, such as registration, filing and photocopying, etc

Requirements

HKCEE / HKDSE or above.
Ability to communicate effectively, both verbally and in written form, with all levels of internal / external contacts and build effective working relationships with them.
Self-motivated, ability to work both independently and in a collaborative environment.
Positive attitude, enthusiasm, professionalism and attention to detail needed.
Good command of written and spoken English & Chinese.
Proficient computer knowledge in MS Office (Word & Excel)

Interested parties please send us your detailed resume with expected salary by clicking the link "APPLY NOW".