Rise Associates Asia Limited
Head of Retail Operations
26-May-2025
Ref:OL02037734
Full Time Unspecified
Responsibilities:
  • 1. Retail Operations Management
    • Develop and execute operational strategies to enhance efficiency, profitability, and customer experience across all retail channels.
    • Oversee day-to-day operations, including inventory management, staffing, compliance, and loss prevention.
    • Monitor KPIs (sales performance, foot traffic, conversion rates) and implement corrective actions as needed.
    • Ensure adherence to budgets, cost controls, and operational standards.
    2. Merchandising & Sales Planning
    • Lead merchandise planning, assortment strategies, and inventory optimization to meet sales targets and market demand.
    • Collaborate with buying and merchandising teams to align product offerings with consumer trends and regional preferences.
    • Drive sales forecasting, budgeting, and promotional planning to maximize revenue and margins.
    3. Store Planning & Development
    • Spearhead new store openings, renovations, and relocations, ensuring alignment with brand standards and market potential.
    • Conduct market analysis to identify expansion opportunities and optimize store networks.
    • Partner with designers, contractors, and landlords to deliver projects on time and within budget.
    4. Key Account Management
    • Build and maintain relationships with high-value partners, suppliers, and landlords to drive mutual growth.
    • Negotiate commercial terms and resolve operational issues with key stakeholders.
    5. Team Leadership
    • Mentor and develop a high-performing team of retail operations professionals.
    • Foster a culture of accountability, innovation, and continuous improvement.
    6. Emerging Markets Expertise
    • Leverage experience in emerging Asian markets (e.g., Thailand) to advise on regional scalability and cross-market best practices.
    • Support strategic initiatives for future expansion into high-growth regions.
Requirements: 
  • Bachelor’s degree in Business Administration, Retail Management, or related field.
  • 10+ years of retail operations experience, with 5+ years in a senior leadership role.
  • Proven success in managing multi-site retail operations in Hong Kong/Asia; experience in emerging markets (e.g., Thailand, Vietnam) is a strong plus.
  • Expertise in merchandising, sales planning, and store development.
  • Strong analytical, strategic planning, and negotiation skills.
  • Fluency in English and Cantonese; Mandarin proficiency advantageous.
 

 



Tags for this job:

We are seeking a strategic and results-driven Head of Retail Operations to lead and optimize the retail operations of our dynamic retail group in Hong Kong. This role will oversee merchandising, sales planning, retail operations, store planning, and key account management, ensuring alignment with business objectives and driving growth across the region. The ideal candidate will bring proven experience in high-performing retail environments, with a strong advantage given to those with exposure to emerging Asian markets such as Thailand.



More jobs from this company

Go to desktop version|Mobile app

Copyright © 2018 Job Market Publishing Limited. All Rights Reserved.