Job Duties

• Ensuring high-quality customer service and support for the company
• Respond to customer inquiries promptly and professionally through various channels, including phone, email etc
• Maintain accurate customer records and update customer information in the database. 
• Ad doc duties as assigned

Requirements

• Bachelor degree or above, with at least 3-5 year’s relevant experience in service industry
• A good team player, pleasant and strong sense of responsibility
• Proficiency in MS Word, Excel, English & Chinese Word Processing
• Good command of both written and spoken skills in English, Cantonese, and Mandarin