On the job you will:

• Business acumen and ability to support routine operation. 
• Work experience with Claims audit is preferrable but not a must
• Work closely with business units and/or technical engineers to provide solutions to address business needs.
• Elicit business requirements with end users.
• Understand the operation process, analyze, organize and create/modify the workflow to meet the business needs
• Work with business user and Check the requirement
• Identify the gap for the Claims audit project

We are looking for someone with:

• Bachelor degree in Business, Information Technology, Marketing or relevant disciplines
• Experience in insurance or financial service industry will be an advantage
• Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
• Fluent in Cantonese and English
• 0- 1 years relevant working experiences
• Self-initiated and have a strong drive to learn, responsible and willing to expose to new technology.
• Well organized and attentive to details, flexible with working hours
• Good analytical and problem-solving skills; and disciplined with project scheduling
• Able to drive and motivate team members, which include cross functional teams
• Knowledge of individual insurance products, and understanding of business operations and processes
• Working with Agile practices and associated skills including user story writing
• Problem solving and root cause identification skills and able to anticipate difficulties and identify contingency plans
• Able to present confidently to groups of audience
• Experience in mentoring junior Business Analysts
• Strong PC skills including MS Word, Excel, PowerPoint, Visio, Chinese Word Processing, SQL
• Excellent communication skills, able to clearly express business processes and ideas verbally (English, Cantonese & Mandarin) and in written (English & Traditional Chinese)