Responsibilities :
Customer Success & Support:
Serve as the primary point of contact for customer inquiries related to GMP (Google Marketing Platform), delivering high-quality technical support and clear communication.
Facilitate customer onboarding and training on GMP to ensure smooth adoption.
Work alongside the Customer Success Manager to strengthen and maintain client relationships.
Develop and update key documentation, including product updates, roadmaps, and best practices.
Partner with cross-functional teams to deliver end-to-end Digital Maturity solutions.
Digital Analytics & Optimization:
Support Google Analytics and media tracking implementation, including quality assurance.
Help set up and optimize CRO experiments using platforms like AB Tasty and VWO.
Assist in designing and maintaining Looker Studio dashboards for data visualization.
Project Contribution:
Engage in ad-hoc projects and internal initiatives to drive innovation and growth at FiveStones.
Requirements :
0–2 years in digital marketing, ad tech, analytics, or a related field.
Bachelor’s degree in Marketing, Communications, or a relevant discipline.
Fluency in English and Chinese (Cantonese & Mandarin), both written and spoken.
Proactive, detail-oriented, and self-motivated with a strong curiosity for learning.
Ability to multitask, prioritize effectively, and collaborate in a team environment.
Growth mindset with a passion for acquiring new skills.
Confident presentation skills, capable of articulating ideas clearly and engaging diverse audiences.
Marketing & Public Relations>Marketing - Communications
Marketing & Public Relations>Marketing - Direct Marketing
Marketing & Public Relations>Marketing - Market Research
Marketing & Public Relations>Others
HK$ 20000-25000
Full Time