Responsibility

Strategic Leadership

• Planning and deploying regional quality roadmaps aligned with Arc’teryx’s long term strategic plans (LTSP)

• Leading a large department, including guiding the work of regional team leaders and specific matter experts

• Developing and coaching subordinates, incl. reviewing of results, providing feedback and taking corrective actions

• Developing talent pipelines through competency matrices for 30+ technical staff across China, Bangladesh, Vietnam, Indonesia and emerging regions

• Organizing and host annual Quality Team Summits to harmonize standards, protocols and share best practices

Operational Excellence

• Accountable for managing operations of the department, providing directions and prioritizing in alignment with the strategic deliverables or policy

• Approving of decision on any changes to protocols and requirements within our policy

• Executing seasonal inspection planning covering 100% of pre-production sample audits and up to 100% random bulk audits (AQL)

• Overseeing and deploying self-inspection programs (SIP) based on individual vendor performance

• Partnering with 3rd party Quality service partners to complement the inspection planning and additional needs

• Leading CAPA and other quality improvement programs to resolve critical non-conformances in bulk production and pertaining low quality performance based on internal or guest complaints

• Elevating existing quality data analysis, reporting and internal governance through implementation of up-to-date BI dashboards and other analytical tools

• Preparing quality documentation and summaries by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, corrective actions, and re-validations

Vendor Partnership

• Engaging directly with vendor leadership in manufacturing and quality management to strengthen collaboration and to achieve sustainable improvements in Quality Management Systems, quality mindset and ultimately consistent product quality delivered

• Overseeing monthly vendor scorecards and lead meetings with vendor

• Auditing vendor operating procedures and quality plans to align with brand expectations on behalf of new vendor onboarding and as part of the recurring vendor performance evaluations

Requirements

• DSE / Form 5 or above as well as 12+ years’ experience in a quality focused role

• 4+ years’ experience in managing from remote a team of quality managers & specialists based in vendor locations

• Excellent knowledge of garment construction, quality management systems, engineering tools and statistical analysis

• Extensive knowledge of organizational operations globally operating companies with strategic oversight

• Excellent interpersonal and English communication skills, both verbal and written

• Experienced in creating presentations and storytelling through Microsoft PowerPoint

• Naturally curious and critical thinking abilities to find ways to add value and are comfortable challenging the status quo

• Proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right

• Demonstrate initiative, agility, and commitment, while balancing autonomy and collaboration

• Highly flexible and adaptable when faced with ambiguity, and thrive in a fast paced, diverse, ever evolving and values led environment

• Inspire breakthrough thinking and continuous improvement

• Seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right

• Passion for your work is paralleled by your passion for getting outside and living it

• Ability to travel throughout Asia and internationally. Expect to travel up to 40% of the time, typically monthly up to a week at a time, sometimes longer, as required

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company