• Work with the technical team to maintain and update accessories performance test protocols and documentation
• Collaborate with global SMEs on protocol development and complex product assessments
• Participate in product reviews, develop test plans and identify construction and material risks during product reviews at development stage
• Review the failed material and product test results and recommend disposition; communicate technical findings to vendors and review the Root Cause Analysis (RCA)s and CAPAs submitted by the vendors
• Coordinate with labs to ensure consistent protocol execution and support escalations
• Monitor recurring quality issues, analyze trends, and escalate when needed
• Deliver vendor training on protocols, updates, and program requirements
• Align with company’s governance model and client’s program expectations
• Drive program consistency and continuous improvement

• Bachelor’s degree in Material Science, Engineering, Quality Management, Chemistry or a related discipline
• Minimum of 5 years’ experience in product testing, materials or quality assurance
• Prior experience working with retailers or brands, ideally in accessories or hardlines product quality management
• Strong technical background with the ability to provide technical advice and support to the client and vendors
• Proven program management skills, with the ability to collaborate across regions and engage technical experts
• Excellent analytical, problem-solving and documentation abilities
• Fluent in English with good communication, coordination and stakeholder management skills

Interested parties please send your full resume with your current and expected salary to [email protected]