Detail

Manpower Services (Hong Kong) Limited

Client Relations / Customer Service 25k *13+B (Hotel Guest Relations/Concierge)

20-May-2026

Ref:OL02073600

Full Time Central, Western District

Job description
Company details

Key Responsibilities

Welcome clients and manage check-in/out at a luxury showroom
Handle inbound calls with professionalism and warmth
Coordinate client appointments and follow-ups
Rotate across lobby and call center teams for all-rounded exposure
Deliver premium, personalized customer service at every touchpoint

Ideal Candidate

Minimum 3 years’ experience in customer service (Hospitality preferred)
Fluent in English and Mandarin; polished communication and presentation
Energetic, customer-focused, and thrives in a fast-paced environment

主要職責

於高端接待區歡迎客戶，安排登記與離場手續
接聽來電並提供專業及貼心的客戶服務
協助安排客戶預約與後續跟進
輪班於接待及電話中心團隊，獲得全面工作經驗
提供個人化、頂級服務體驗，打造卓越客戶印象

理想人選條件

至少3年客戶服務經驗（酒店業背景）
流利英語及普通話，溝通能力佳，儀表端正
積極主動，抗壓力強，具良好服務態度與多工處理能力

Tags for this job:

Industry

Human Resources Management
Job Function

Hotel & Hospitality>Customer Service / Hotel Service

Hotel & Hospitality>Front Desk / Office

Hotel & Hospitality>Guest Relations

Sales, CS & Business Development>Customer Service

Sales, CS & Business Development>Others
Location

Central,Western District
Salary

Negotiable
Employment Type

Full Time
Benefits

Premium Customer Experience Specialist | Luxury Retail Environment Highlights

Work in a prestigious, lounge-style setting in Central
5-day work week with guaranteed bonuses and KPI incentives
Join a world-renowned luxury brand experience

高級客戶體驗專員｜尊貴零售品牌環境 職位亮點

中環高端、精品級工作環境
五天工作週＋保證花紅及績效獎金
加入世界知名奢侈品牌體驗

關於我們的客戶

我們的客戶是一間歷史悠久的奢侈零售企業。品牌以精湛工藝與卓越服務聞名。香港辦公室推崇團隊合作與卓越服務文化，為員工提供穩定而有成長空間的職業平台。

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