Provide deskside and remote support for end users, including troubleshooting hardware, software, and peripheral issues
Respond to and resolve incident and service request tickets in a timely manner
Support Windows OS, Microsoft 365, and standard office applications
Assist with user account setup, password resets, and device configuration
Coordinate with regional IT teams and external vendors for issue resolution
Maintain documentation and inventory of IT assets
Ensure compliance with internal IT policies and security standards
Meeting Room AV system Setup
F.5 or above
At least 1-2 years' experience in technical support
Solid technical background, including experience working with Active Directory, Group Policy, Windows 11, and Office 365.
Experience in Basic Networking, DNS, DHCP, Active Directory, AD Connect
Experience in troubleshooting PC/Server Hardware and Software issues.
Understanding and knowledge of network troubleshooting skills in the Windows environment.
If interested in the above post, please send full resume with academic background, work history, current and expected salary via [email protected]
For more job opportunity, please visit our website: www.clts.com
The personal information collected is strictly for recruitment purpose only.
Information Technology>Engineering / Hardware Design
Information Technology>Systems / Technical Support
HK$ -
Full Time
Five-day work week
Medical insurance
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!
