Detail

Responsibilities:

Define and execute a comprehensive retail operations strategy aligned with overall business objectives
Lead and inspire a multi‑functional retail organization to consistently deliver revenue targets and operational excellence
Oversee multiple specialist teams covering areas such as retail training, visual standards, roadshow execution, and field force operations
Manage nationwide retail execution across consumer electronics categories including televisions, mobile devices, home appliances, and IT products
Take ownership of a large‑scale field force operation, managing and optimising a promoter network of approximately 300 staff
Drive financial planning activities including budgeting, sales forecasting, and full P&L accountability
Ensure effective planning and on‑ground execution of promotional events and roadshows
Establish performance management frameworks, providing ongoing coaching and development for retail leaders and frontline teams
Analyse sell‑out data, sales performance trends, and in‑store marketing effectiveness to identify growth opportunities
Build and maintain strong, collaborative relationships with clients to support long‑term business growth and partnership success

Requirements:

Bachelor’s degree or above in any discipline
Minimum 10 years of experience in retail or channel operations, with a strong preference for mobile, notebook, notepad, smart wearables
Prior experience in managing multiple store locations is highly preferred
At least 6 years in a senior leadership or people management capacity
Demonstrated ability to lead large teams and manage complex retail environments
Strong strategic thinking, communication, and stakeholder management capabilities
Commercially minded with solid financial and analytical skills
Self‑driven, adaptable, and comfortable operating in fast‑paced and high‑pressure settings
Proven track record of problem‑solving and driving operational improvements