Detail

職責：

要求：

Responsibilities

Install, test, and activate broadband services at customers' homes and business locations.
Install, set up, and maintain broadband equipment, Wi-Fi routers, and related network devices.
Troubleshoot and resolve network issues to ensure stable service and quality standards.
Explain product features and equipment usage to customers and answer basic technical questions.
Keep accurate records of work completed and service reports.
Follow company safety guidelines and work procedures to ensure service quality and customer satisfaction.
Perform shift duty, outdoor field work, and standby duty when required.

Requirements

Form 5 / HKDSE or above.
Candidates with experience in telecommunications, networking, low-voltage systems, or related fields are welcome.
Basic knowledge of networking and telecommunications services is an advantage.
Good communication and customer service skills.
Positive, proactive, and able to work independently to solve problems.
Willing to work outdoors and travel to customer sites.