Detail

Key ResponsibilitiesPayroll & Compensation Administration

Prepare and process monthly payroll accurately and on schedule.
Calculate and verify sales commissions, incentives, bonuses, and other variable compensation for retail and corporate employees.
Review and reconcile sales performance reports to ensure accurate commission payments.
Coordinate with Retail Operations, Sales Managers, and Finance teams on commission calculations and payroll data.
Maintain payroll records, compensation data, and supporting documentation with a high degree of accuracy and confidentiality.
Verify attendance, leave records, overtime, and payroll-related transactions.
Prepare payroll reports and assist in compensation analysis when required.
Respond to employee enquiries relating to payroll, commissions, and compensation matters.
Ensure payroll processes comply with company policies and statutory requirements.
Coordinate onboarding and orientation programmes for new employees.
Arrange and administer training programmes for retail and corporate staff.
Maintain training schedules, attendance records, and training documentation.
Liaise with internal stakeholders and external training providers on learning and development initiatives.
Track training completion and prepare training reports for management review.
Assist in the coordination of product knowledge training, customer service training, and compliance-related training programmes.
Support the administration of employee development and performance-related training activities.

Requirements

Bachelor's degree or Diploma in Human Resources Management, Business Administration, or a related discipline.
Minimum 4 years of HR experience, preferably in retail, luxury retail, jewellery, or sales-driven environments.
Experience in payroll processing and commission calculation is highly preferred.
Proficient in Microsoft Office applications, especially Excel.
Experience with payroll and HRIS systems is an advantage.
Strong numerical and analytical skills with excellent attention to detail.
Good communication and interpersonal skills.
Ability to maintain confidentiality and handle sensitive employee information.
Well-organized and able to meet tight deadlines in a fast-paced environment.