| Major Duties: |
| (a) | The appointee(s) would take up duties in ONE of the following domains within the area of Digitalisation: |
| (i) | Smart Campus, IoT & AV Solutions Management |
| - | To support team head to establish the objectives and strategies of digital initiatives and projects, focusing on Smart Campus, Smart Classroom, Meeting room Modernisation and related systems design and development; and |
| - | To lead and deliver digital initiatives and projects by implementing smart technology, such as IoT, Audio Visual, Room Control, Facilities Booking, digital solutions. |
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| (ii) | Desktop, Mobile Device, Endpoint Software & Website Management |
| - | To oversee the deployment, configuration, and maintenance of endpoint management solutions and tools; |
| - | To implement policies and ensure compliance with security guidelines and best practices for all endpoint devices; |
| - | To manage PCs, printer and software contracts and oversee the notebook ownership program and Apple School Manager; |
| - | To develop policies and guidelines and ensure robust website security, promote digital accessibility, and facilitate hosting support and cross-border network solutions; and |
| - | To collaborate with vendors and users to develop and maintain websites. |
| (b) | To manage the projects, including but not limit to funding acquisition, tendering, feasibility study, budgeting, solution development and testing, vendor and contract management; |
| (c) | To collaborate with different stakeholders to collect user requirements, perform user journey analysis, consolidate use cases, identify pain-point and areas of improvement in user journey; and |
| (d) | To conduct market research and maintain good knowledge of the latest trends in education sector, digital solutions, and materials, and identify opportunities to apply these in projects. |
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| Requirements: |
| (a) | A recognised degree in IT or equivalent with at least 5 years’ relevant work experience; |
| (b) | Experience in IT project management will be an advantage; |
| (c) | Good supervisory skills, interpersonal skills and be a good team player; |
| (d) | Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders; and |
| (e) | Proficiency in English and Chinese. |
| (f) | Applicants with excellent knowledge, certifications and hands-on experience in any of the following aspects will be an advantage: |
| (i) | IoT / Smart Campus Solution / Smart Classroom Solution / Smart Building Solution; |
| (ii) | Facility Booking System / Integrated Operations Centre (IOC) / CCTV AI Camera / Digital Signage; |
| (iii) | A broad range of audiovisual (AV) technologies, including AV over IP, control system; |
| (iv) | MQTT, Modbus TCP / RTU, LoRa, ZigBee, WiFi, Bluetooth and NB-IoT application implementation; |
| (v) | Endpoint Management (Microsoft Endpoint Manager, Jamf) / Mobile Device Management (Intune, AirWatch) / Endpoint security (antivirus, encryption) / VDI solution / USB storage blocking / Software Asset Management (BCM); |
| (vi) | Bulk contract negotiation / printer or software contracts / PC procurement / maintenance contracts / Microsoft agreements (MPSA, MCA) / Notebook Ownership Programs / Apple School Manager; and |
| (vii) | CMS solutions (Joomla, Drupal) / Website security (SSL/TLS, firewalls) / Digital accessibility (WCAG) / Website hosting solutions (cloud-based, CDN). |
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| Notes: |
| (1) | The post is at the rank of “Senior Officer”. |
| (2) | Applicants with less relevant experience and / or qualification may be considered for the post of Assistant Systems Manager, at the rank of “Officer”. |
| (3) | Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. |
| (4) | Appointees may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis. |
| (5) | Appointees may be posted to any operational units of the VTC and may have different post titles which are subject to change at the Council’s discretion. |
