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ref:JM2083597Post Date 25-Apr-2025
Bank of China (Hong Kong) Limited 中國銀行(香港)

One step forward, lead the future tomorrow!

 

BOC Hong Kong (Holdings) Limited, BOCHK's holding company was incorporated in Hong Kong on 12 Setember 2001. As one of the three note-issuing banks and the sole clearing bank for Renminbi("RMB") business in Hong Kong, BOCHK has strong market positions in all major businesses. Our strong RMB fanchise has made us the first choice for customers in RMB business. We have the most extensive branch network and diverse service platforms in Hong Kong, as well as efficient e-channels such as Internet and Mobile Banking services.
 
We offer a comprehensive range of financial, investment and wealth management services to personal, corporate and institutional customers. Through close cooperation with our parent bank, Bank of China, we provide a full range of high-quality cross-border services to multinationals, cross-border customers, mainland enterprises going global, central bank and super-sovereign organisations.
Customer Service Officer
Responsibilities:
  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers’ needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations
 
Requirements
  • Secondary School graduate or above
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua

To apply, please visit http://careers.pageuppeople.com/798/cw/en/job/493735?IApplicationSubSourcelD= for online application.
 
For details, please visit our website www.bochk.com. 
 
Data collected will be used for recruitment purpose only.

Tags for this job:

    • Industry
    • Banking / Finance / Investment

    • Job Function
    • Banking & Financial Services : Corporate Banking

      Banking & Financial Services : Financial Services

      Sales, CS & Business Development : Account Servicing

      Sales, CS & Business Development : Customer Service

      Sales, CS & Business Development : Financial Services Sales

    • Qualification
    • Form 6 / Form 7
    • Working Experience
    • Not mentioned
    • Location
    • Not mentioned

    • Salary
    • Not mentioned
    • Employment Type
    • Full Time

    • Benefits
    • Not mentioned

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