• Provide customer service in a professional, attentive and polite manner
• Manage a high volume and wide variety of calls for appointment / service booking and hospital-wide general enquires, and redirecting calls to respective parties
• Assist clients and patients in appointment and follow-up service arrangements and related enquiry via various communication tools
• Handle customers' communication related administrative and clerical works
• Provide support in insurance pre-approval / direct billing and concierge services when necessary
• Perform shift duties
• Perform any other duties as assigned by supervisors

• Completion of F.5 or equivalent
• Good command of both spoken and written English & Chinese
• Excellent telephone manner with good interpersonal and communication skills
• Proactive, good team player and able to work under pressure
• Good PC skills including Microsoft Office Applications & Chinese word processing
• At least 1 year's customer service experience in Healthcare / Airlines / Hotel / Travel industry

聖保祿醫院提供優厚的薪酬福利待遇。求職者請填妥職位申請表，連同個人履歷(請註明現職薪金及期望薪金)，電郵至 [email protected]或郵寄至香港銅鑼灣東院道2號聖保祿醫院人力資源經理收。請於信封或電郵註明申請職位。

申請人所提供之資料，將予保密及只作招聘用途。

申請職位刊登後兩個月內，如未獲回覆，該申請可視作不被考慮。