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被麻煩客人嚇怕拒再從事服務業 前Café員工指對機器好過對人
16 Aug 2018

近日Facebook有咖啡廳前員工發文批評，過往從事服務業時遇到不少「西客」。

 

顧客就是上帝？打工仔可能未必認同。近日Facebook有咖啡廳前員工發文批評，過往從事服務業時遇到不少「西客」，並列擧兩件事表達自己無法再忍受，更認爲「對機器好過對人」是至理名言。

近日café前員工於Facebook專頁「西客之道HIspitality」發文，指自己曾在不同規模咖啡廳工作，但最後因無法接受無理客人，退出服務業。他形容，「西客總會有一兩個喺左近，好似7仔咁」。

樓主指，曾有女客人下單時要求Cappuccino（泡沫咖啡）走泡，樓主詢問對方「係咪即係Flat White（白咖啡）？」對方堅持要走泡的Cappuccino。樓主按照要求製作咖啡，而客人接過後反問「無泡點叫Cappuccino？」。樓主無奈表示已按照客人的要求，然後親身沖調兩種咖啡，並解釋兩者分別。客人無言以對，最後表示「咁叫我少泡就算」。

 

分手一百次 咖啡的圖片搜尋結果

圖片:《分手100次》劇照


樓主的另一則經歷，客人在大熱天要求飲品「Extra Hot」，令樓主難以理解。他表示Extra Hot的飲品需要「Steam到啲奶好熱好熱」，因爲難以掌握奶泡的密度，飲品「唔會好飲得去邊」。樓主為平衡飲品質素及顧客要求，通常只會「熱多少少」。但不少客人嫌飲品不夠熱，樓主只能順應要求，讓他們不再挑剔而故意「Steam勁熱」。

 

於Facebook專頁「西客之道HIspitality」分享兩件經歷。「西客之道HIspitality」fb圖片

 

來源:星島日報

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