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英航空姐憂疫情自攜防疫裝備 驚嘆港人生活如常
21 May 2020


新冠疫情嚴重衝擊航空業,「封城令」、「停飛令」致航班升降量大減,惟現時仍有個別航線保持運作,一群機艙服務員亦要冒生命危險工作。英國航空(British Airways)高級空姐Alex近日在英國旅遊網站The Points Guy分享經歷,分享由英國倫敦飛往香港的工作過程。而飛到香港後她亦相當震驚,「香港居然已開始恢復正常,雖然大家都戴著口罩,但他們都幾乎像往常一樣生活。」(shocked at how much things have started to go back to normal in Hong Kong...Everyone is wearing face masks.)


圖片來源:網絡

Alex
表示,以往在上班前都會檢查航班系統,了解航班有沒有特殊要求或情況。但疫情下航班載客量大減,乘客寥寥無幾,故檢查能迅速完成。Alex指出現時上班前要擔心的已變成飛行所帶來的風險。

她透露英航目前僅向機艙服務員提供紙質口罩、手套和消毒搓手液,其他防疫裝備必須自備,所以會徹底檢查自己是否帶齊防疫裝備,如FFP等級口罩及面罩等。


圖片來源:網絡

Alex認為最困難的事情是在飛機上保持社交距離。空中服務員若需在安全帶標示出現時巡視機艙,檢查乘客有否配戴安全帶,若遇到乘客未有配戴,就會輕拍乘客的肩膀提醒。不過現時英航已設立規限,不允許任何接觸,所以Alex只能戴著手套和口罩,以輕搖椅背的方式提醒乘客要繫上安全帶。

機艙服務員過往在登機前都必須到簡報室報到並進行飛行簡報。Alex表示現時因有社交距離的規定,故簡報方式亦有改變,如僅分發簡報自行閱讀。她笑言「彷彿每個人都在擔心自己的保護裝備,準備得不夠充分」(They’re worried they’re not going to be protected enough),充滿緊張的感覺。

資料來源:星島日報

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