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Last Order入座玩嘢 食客吹通宵水 累侍應仔OT到清晨5點
24 Dec 2018



服務業雖然要妥善滿足客人的要求，但也不代表面對故意刁難的客人時要全部承受。有自稱餐廳職員的網民投稿至社交平台，指近日在餐廳關門之的最後下單時段前遇到一批客人光顧，他們卻故意刁難餐廳員工，故意延長至凌晨才離去，使侍應呆等至天亮，翌日照樣相同時間上班。



事主在Facebook專頁 西客之道 HIspitality Secret 投稿，講述餐廳在晚上11時關店，10時15分是「Last Order」時間，該批客人在10時12分抵達並開始點餐。事主指餐飲業一向很怕這類客人，而他的店主老闆亦指要接他們的訂單。他們用餐至10時55分的時候事主開始向客人解釋即將關店，怎料他們卻大感不滿，有人向事主指「你好趕住收工咩？」及「你見唔到我哋成枱野都未食過咩？憑乜嘢趕我地走啊！」，更指會「慢慢食」。

事主的同事在11時半相繼下班，只留下事主看守店舖，期間該批客人持續傾談及到外面購買飲品，一直至通宵。結果事主指當日的打卡時間是早上5時39分，而且約5小時後的11時又要再上班。不少留言的網民直指客人「玩嘢」，又建議事主不少「落閘放狗」驅趕麻煩客人的方法。亦有人指事主身為餐廳的員工可以正常向客人宣佈關門，亦有人指老闆不負責面對客人也有不足。

資料來源：西客之道 HIspitality Secret Facebook專頁

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