職位亮點 | Highlights

• 於香港市中心尊貴購物商場工作，享受高端環境
• 協助籌辦高規格市場推廣活動與促銷項目
• 投身專業、以客戶為本的職涯發展機會

職位福利 | Benefits

• 工作時間： 輪班制
• 職業發展： 提供專業培訓及升遷機會
• 額外福利： 提供制服及接觸高端零售運營的機會
• 薪酬範圍： 優厚薪酬，按經驗而定

公司簡介 | About Our Client

我們的客戶是一家著名的物業管理公司，專責營運香港其中一個最具聲望的高端購物地標。公司以卓越的客戶服務、創新及營運能力著稱，是業界內深受信賴的領導品牌，擁有多年專業經驗。

主要職責 | Key Responsibilities

• 管理禮賓服務櫃檯，為租戶、訪客及公眾提供高品質的客戶服務
• 支援市場推廣活動、促銷及高端零售相關項目
• 向訪客提供購物及旅遊推薦，提升整體客戶體驗
• 根據需要填補客戶服務員的職務空缺，並向主管反映營運問題

理想應徵者 | Ideal Candidate

• 工作經驗： 至少1年高端物業、高端物業會所、高端商場客服工作經驗
• 學歷要求： 中學文憑試 (DSE) 或中七畢業，能操流利粵語、英語及普通話（懂日語或法語更佳）
• 技能要求： 優秀的客戶服務及人際溝通技巧，熟悉 MS Word 及 Excel

Highlights

• Work at a prestigious luxury shopping mall in the heart of Hong Kong, enjoying a premium environment
• Assist in organizing high-profile marketing events and promotional campaigns
• Build a professional, customer-focused career with growth opportunities

 Benefits

• Working hours: Shift-based
• Career development: Professional training and advancement opportunities
• Additional perks: Uniform provided and exposure to high-end retail operations
• Salary range: Competitive package based on experience

 About Our Client

Our client is a renowned property management company responsible for managing one of Hong Kong’s most prestigious luxury shopping landmarks. Known for excellence in customer service, innovation, and operational expertise, the company is a trusted leader in the industry with years of professional experience.

 Key Responsibilities

• Manage concierge counters and provide high-quality customer service to tenants, visitors, and the public
• Support marketing events, promotions, and high-end retail activities
• Provide shopping and tourist recommendations to visitors to enhance their overall experience
• Fill in for Customer Service Attendants when needed and report operational issues to supervisors

 Ideal Candidate

• Experience: At least 1 years of experience in high-end properties, luxury clubhouses, or premium mall customer service
• Education: DSE or Form 7 graduate, fluent in Cantonese, English, and Putonghua (knowledge of Japanese or French is a plus)
• Skills: Excellent customer service and interpersonal communication skills, proficient in MS Word and Excel