• Provide customer-orientated concierge services to referral customers/patients, including but not limited to arrangement of bookings, admission and discharge
• Handle administrative and clerical works related to insurance pre-approval / direct billing, pre-admission and communication with internal customers
• Provide customer service and relevant business support to designated service points in the hospital
• Liaise with healthcare professionals, customers/patients, escorting agencies and insurance companies to deliver high quality of services
• Assist in the daily operation of communication hub service including arranging bookings, handling enquiry via various communication tools
• Perform shift duties
• Perform any other duties as assigned by supervisors

• F.5/S.5 or above
• At least 3 years' relevant customer / concierge service experiences
• Good command of both spoken and written English & Chinese
• Good analytical and problem-solving skills, and ability to handle complex enquiries with minimum supervision
• Pleasant and outgoing personality with excellent interpersonal and communication skills
• Proficient in PC skills, including Microsoft Office Applications and Chinese word processing
• Higher Diploma in Tourism / Hospitality Management / Customer Service or related
• Experience in Airlines / Hotel / Travel industry

聖保祿醫院提供優厚的薪酬福利待遇。求職者請填妥職位申請表，連同個人履歷(請註明現職薪金及期望薪金)，電郵至 [email protected]或郵寄至香港銅鑼灣東院道2號聖保祿醫院人力資源經理收。請於信封或電郵註明申請職位。

申請人所提供之資料，將予保密及只作招聘用途。

申請職位刊登後兩個月內，如未獲回覆，該申請可視作不被考慮。