Responsibilities:
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Provide 1st and 2nd line technical support for server hardware, applications, and network systems.
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Conduct troubleshooting, incident investigation, and resolution in collaboration with cross-functional teams.
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Manage installation, configuration, and maintenance of systems in:
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Windows Server and Linux environments
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MS SQL Server, MySQL, Tomcat, and Java-based applications
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Participate in rotating morning/night(offered WFH) shifts
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Requirements:
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Diploma or higher in Computer Science/IT (or equivalent).
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Minimum of 2 years in server/application support.
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Basic proficiency in SQL
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Strong troubleshooting and problem-solving abilities
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Proficient in English and Cantonese; Mandarin is a plus.
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Benefits:
Our client offers an attractive remuneration package and benefits, including:
- Comprehensive health and dental insurance coverage
- Performance-based bonus opportunities
- Generous leave policies, including birthday leave and bank holidays
- Flexible 5-day work week (Monday to Friday, 9 AM - 6 PM)