Responsibilities:

• Handling the daily operation and providing customer services
• Answering members’ enquiries and handling complaints
• Assisting in the company’s CRM and marketing activities
• Handling administrative work 

Requirements:

• Diploma or Higher Diploma in Hospitality/Tourism/Airline or other related field
• 2 years of working expereince in Customer service (Tourism/Hospitality/Airline preferred)
• Fluent in English and Cantonese
• Outgoing, presentable, teamwork

主要職責

• 於高端接待區歡迎客戶，安排登記與離場手續
• 接聽來電並提供專業及貼心的客戶服務
• 協助安排客戶預約與後續跟進
• 輪班於接待及電話中心團隊，獲得全面工作經驗
• 提供個人化、頂級服務體驗，打造卓越客戶印象

理想人選條件

• 至少3年客戶服務經驗（零售、酒店、航空業背景尤佳）
• 流利英語及普通話，溝通能力佳，儀表端正
• 積極主動，抗壓力強，具良好服務態度與多工處理能力