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倉庫堆滿貨狂接投訴 速遞員孤軍作戰崩潰痛哭：已經盡晒力
07 Mar 2022

 

疫情嚴峻，不少市民都會選擇網購日常用品，減少外出。一名網民於社交網發文指，受疫情影響，有貨倉僅一名速遞員上班，不少貨單未能如期送出，每日都遭到多名顧客致電責罵，令該速遞員倍感壓力，崩潰哭訴「已經盡晒力」。

 

該名網民於facebook「馬鞍山之友」發文指，早前透過網店購買一堆防疫物資，並選用順豐速遞送上家中，惟等逾兩個星期仍未有消息，電腦系統顯示貨物已在其所在分區貨倉內，但一直遲遲未見貨物送出。樓主遂致電於負責的速遞員查詢，沒料「傾傾下佢開始喊」。

 

 

該名男速遞員於電話哭訴稱，受疫情影響，整個貨倉只有他一人孤軍作戰，「佢話已經盡曬力」，並強調樓主的貨件已存於倉內，「但已經唔知放咗係邊」。他又指，每天都會收到許多來電，「（客人）鬧佢，話仲未收到貨」，老闆亦責罵其績效指標未能達標。該速遞員坦言，自問努力堅守崗位，但無人理解他的苦況，「就快俾人逼死」。

 

樓主透露，在談話之間，已感到該速遞員「壓力爆煲」，故與對方傾談半小時作心理輔導。速遞員直言只要同事回貨倉上班，即可把貨物送出，「但係又會一個一個染疫，真係唔知要等到幾時」。

 

帖文引起網民熱論，有網民亦嘆疫情下，各行業各現苦況，「真難做」、「其實各行各業好多都已經係咁嘅情況」；亦有網民呼籲市民應體諒速遞員的處境，「而家咁嘅情況，大家係咪更應體諒佢哋，點解會有人怪佢哋？」、「疫情期間，打工的都不容易，體諒下各行各業總要返工的人，佢哋的壓力好大」。

 

資料來源：星島日報

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