Responsibilities:

• Communicate with customer for sales order entry (SAP), delivery schedule and payment issues, etc
• Handle customers’ enquiries, complaints, requests for samples
• Maintain and update customer records, handle sales invoicing and other documentation, filing, etc
• Perform general administration duties and support to sales team
• Liaise with related department for product issue
• Working with retail department for ordering arrangement
• Prepare monthly reports and analysis
• Take up others ad hoc projects/events/assignments as assigned by superior

Requirements:

• Diploma holder or above with minimum 2 years’ experience in order processing
• Strong in problem solving skills, customer-centric and result oriented
• Flexible and able to work under pressure with multi-tasking capability
• Proficient in computer applications, including Chinese Word Processing
• Knowledge of SAP is a must
• Working hours: Mon - Fri 08:15 - 17:20