Responsibilities

• Provide technical support and troubleshoot issues with car park management systems, including access control, payment kiosks, and revenue reporting

• Perform regular system monitoring, maintenance, and updates to ensure optimal performance

• Liaise with clients and stakeholders to understand their technical requirements and provide effective solutions

• Collaborate with the IT team to implement new systems and features in line with business needs

• Maintain detailed documentation and provide training to end-users as required

• Stay up-to-date with the latest trends and technologies in the car park management industry

• Coordinate with mainland technical team for technical support, resolution and deployment arrangement

Requirements

• DSE / Form 5 or above

• Minimum 1 years of experience in a technical support or IT engineering role

• Fresh Graduate is considerable

• Strong understanding of hardware and software troubleshooting, network administration, and system maintenance

• Excellent communication and interpersonal skills to liaise with clients and stakeholders

• Ability to work independently and as part of a team to deliver high-quality technical solutions

• Demonstrated problem-solving and analytical skills to identify and resolve complex issues

• Willingness to learn and adapt to new technologies and processes

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company