Job Description:
- Conduct long term direction and growth and new development strategy for business.
- Conduct market research and promote company performance.
- Set directions on new or future development (business partnership, brand positioning, market propositions, geographies, products, clientele, etc.)
- Execute different business strategies to support company growth and business expansion
- Design and build an effective business infrastructure in terms of providing effective and efficient functional support to achieve business strategy.
- Promote a performance-driven and customer-focus culture in supporting Company.
- Drive change management.
- Spearhead policies, strategies and directional growth.
- Ownership of budgets and sales revenue
- Manage growth and achieve business targets
- Ensure internal effectiveness and efficiency with right structure and delegation of authorities and responsibilities
- Coordinate within and external service providers to achieve effectiveness and results
- Make final endorsement on major business decisions impacting business like operations mode, marketing and promotions, etc.
- Manage the identification, development and implementation of systems and processes within the Company to ensure organizational effectiveness.
- Oversee training and employee performance for expansion to continuously grow the team, ensure employee retention and succession planning.
Requirements:
- 10+ years experience as Head of Operations, Strategy, Business Management & Planning or similar leadership role.
- Proven track record in strategic leadership and policy development.
- Proven track record in customer success.
- Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
- Strong organizational skills as well as the ability to effectively manage competing priorities.
- Ability to work collaboratively with global members of the institutions team and the cross-functional teams.
- Excellent leadership, negotiation, communication, and interpersonal skills.
- Fluent in English and Putonghua.