Job no:497620

Work type:Full time

Location:Hong Kong SAR

Department:Ground Services

Responsibilities

• Work in a 24 hours Control Center - Airport Operations Support (AOS) which incorporates in Integrate Operation Control Centre (IOCC);

• Coordinate and communicate flight / passenger recovery plans and collectively come up with the best outcome for the passengers, the operation and the business;

• Monitor daily operations and carry out the decision-making to ensure smooth handling, especially disruption situation;

• Provide guidance to outstation ground handling personnel;

• Execute blacklisting system on ad-hoc basis according to company instruction;

• Prepare daily report for operational review;

• Review daily on-time performance and follow up with station performance team for rectification;

• Perform shift and overnight duties.

Qualifications

• Tertiary or above;

• 5 years aviation or civil airline experience including 1 year in supervisory level;

• Ramp or dispatch handling experience will be an advantage;

• Excellent command of English and Chinese (Mandarin is a plus);

• Basic knowledge in Microsoft Office;

• Good communication skills and team player;

• Fast decision maker;

• Able to work under pressure.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world

• Open office to collaborate, connect and share great ideas

• Energetic and multicultural teammates from up to 50 nationalities!

• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.