Responsibilities:
- Greet guests warmly and assist with check-in/check-out processes
- Manage reservations and handle inquiries via phone and email
- Maintain an organized front desk area
- Collaborate with other departments to ensure guest satisfaction
- Handle guest complaints
Requirements:
- Previous experience in a luxury hospitality environment is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- 5 working day
- 15-19 days annual leave
- 3 months performance bonus
- Staff meal
- Excellent career prospects
- Comprehensive training
- Good working environment
工作職責：
- 熱情迎接賓客，協助辦理入住/退房手續。
- 管理預訂，通過電話和電子郵件處理詢問。
- 維持前台區域的整潔有序。
- 與其他部門合作，確保賓客滿意。
- 專業且謹慎地處理賓客投訴。
要求：
- 具備奢華酒店行業的相關工作經驗者優先。
- 出色的溝通和人際交往技巧。
- 能夠在快節奏的環境中工作。
福利 :
- 5天工作
- 年假15-19天
- 三個月花紅
- 員工膳食
- 良好晉升機會
- 提供全面培訓
- 良好工作環境