Responsibilities:
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- Sales Management: Drive sales performance by implementing effective strategies to meet and exceed sales targets.
- Team Leadership: Recruit, train, and develop a high-performing team; foster a culture of excellence and customer focus.
- Customer Experience: Ensure an exceptional and personalized shopping experience for customers; handle escalated customer issues with professionalism.
- Inventory Management: Oversee inventory control; ensure optimal stock levels and manage the visual merchandising to enhance the customer experience.
- Financial Management: Prepare and manage budgets; analyze sales reports and KPIs to make informed decisions.
- Brand Representation: Uphold the brand’s image and values; ensure all team members embody the brand’s luxury ethos.
- Marketing Initiatives: Collaborate on local marketing and promotional activities to drive foot traffic and brand awareness.
- Compliance: Ensure compliance with company policies and procedures, including health and safety regulations.
Qualifications:
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- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- 5+ years of experience in retail management, preferably within the luxury sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make strategic decisions.
- Passion for luxury products, particularly watches.