Responsibilities:

• Welcome clients and manage check-in/out at a luxury showroom
• Handle inbound calls with professionalism and warmth
• Coordinate client appointments and follow-ups
• Rotate across lobby and call center teams for all-rounded exposure
• Deliver premium, personalized customer service at every touchpoint

Requirements:

• Minimum 3 years’ experience in customer service (retail, hospitality, airline preferred)
• Fluent in English and Mandarin; polished communication and presentation
• Energetic, customer-focused, and thrives in a fast-paced environment

Benefits

• Working Hours: Mon–Fri, 9AM–6PM (Weekends Off)
• Competitive Salary: HKD 22,000–25,000/month + 13.5-month bonus + performance bonus
• Career Growth: Ongoing training in luxury service excellence
• Workplace: Elegant, premium showroom environment with a supportive team culture