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ref:OL02020811Post Date 23-Dec-2024
Manpower Services (Hong Kong) Limited
Bank Customer Services Officer ($19.5K)

Roles & Responsibilities

  • To receive, review and process the applications received via remote channels to ensure all required documentation is complete, accurate and the bank/investment account can be opened
  • To conduct service calls to assist customers in completing the online applications
  • To handle inbound enquiries from prospects relating to remote account opening application, provide guidance on application requirements and processes
  • To coordinate with branches on bank account opening appointments
     

Qualifications / Requirement

  • Associate Degree / College Diploma or above
  • 1-2 years customer service experience in banking industry is an advantage
  • Customer service oriented & good problem solving skills
  • Proactive with good communications & interpersonal skills
  • Good command of English, Mandarin & Cantonese

 


Interested parties please submit your full resume with current and expected salary by clicking "Apply Now".


Tags for this job:

    • Industry
    • Human Resources Management

    • Job Function
    • Banking & Financial Services : Others

      Sales, CS & Business Development : Customer Service

    • Qualification
    • Diploma
    • Working Experience
    • 1 year(s)
    • Location
    • Kwun Tong

    • Salary
    • 19500

    • Employment Type
    • Full Time, Contract

    • Benefits
    • Not mentioned

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