Responsibilities:

For Waiter/Waitress:

• Provide excellent customer service to guests.
• Take orders and serve food and beverages efficiently.
• Maintain knowledge of menu items and specials.
• Ensure cleanliness and organization of dining areas.
• Address guest inquiries and resolve any issues promptly.

For Receptionist:

• Greet guests warmly and assist with check-in/check-out processes.
• Manage reservations and handle inquiries via phone and email.
• Maintain an organized front desk area.
• Collaborate with other departments to ensure guest satisfaction.
• Handle guest complaints with professionalism and discretion.

Requirements:

• Previous experience in a luxury hospitality environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Benefits: 

• 5 working day
• 15-19 days annual leave
• 3 months performance bonus
• Staff meal
• Excellent career prospects
• Comprehensive training
• Good working environment

工作職責：服務員：

• 為賓客提供優質的顧客服務。
• 高效地接收訂單並提供食物和飲料。
• 熟悉菜單項目及每日特餐。
• 確保用餐區域的清潔和整齊。
• 及時解答賓客詢問並處理問題。

接待員：

• 熱情迎接賓客，協助辦理入住/退房手續。
• 管理預訂，通過電話和電子郵件處理詢問。
• 維持前台區域的整潔有序。
• 與其他部門合作，確保賓客滿意。
• 專業且謹慎地處理賓客投訴。

要求：

• 具備奢華酒店行業的相關工作經驗者優先。
• 出色的溝通和人際交往技巧。
• 能夠在快節奏的環境中工作。

福利 : 

• 5天工作
• 年假15-19天 
• 三個月花紅
• 員工膳食
• 良好晉升機會
• 提供全面培訓
• 良好工作環境

Interested parties please submit your full resume with current and expected salary by clicking "Apply Now".