Our client, is now looking for captioned position to join within their team. 

Job Description:

·         Provide first-level IT services support, answering hotlines and fulfilling services request.

·         Provide technical support and troubleshooting.

·         Communicate effectively with end users and end-user management.

·         Prepare broadcast communications.

·         Escalate unresolved problems to higher levels of support in accordance with established escalation procedures.

·         Performing ad hoc administrative tasks and documents as assigned by the supervisor.

Requirement:

·         High Diploma or above in Computer / related discipline.

·         Possess 2 to 4 years of Service Desk / Help Desk support experience.

·         Good written and spoken English and Chinese (Cantonese).

·         Self-motivated and ability to acquire skills independently.

·         People oriented and teamwork centric.

·         Ability to apply specific operation knowledge/skills in daily work.

·         A good team player who embraces changes in a positive manner.

·         Be a proactive team member to deliver excellent IT services.

·         Be presentable and able to communicate well with internal users and external parties.

·         Be able to perform tasks management and prioritize on hand tasks.

Interested parties please email a MS Word version resume and expected salary to [email protected] and quote the job reference no.