• Provide technical support for the server infrastructure for IT systems under the Hong Kong Public Libraries

• Provide administrative and technical support in IT Security Operation such as SRAA, patch management, incident handling, etc.

• Collaborate with application teams and security teams for system implementation and ongoing support activities;

• Compile project and technical documents, such as project plans, technical specifications, and test reports.

• Provide on-call technical support and other duties assigned by supervisor

• Work irregular hours if necessary

• Degree in Computer Science / Computer Studies, or equivalent;

• At least 4 years in IT industry

• Solid experience in system infrastructure, including Windows/Linux platform, Virtualisation platform (e.g. VMware, Hyper-V, FusionSphere) and Container technology (Docker, K8S);

• Experience in supporting large-scale Government public facing system;

• Knowledge in system management and monitoring tools, such as ManageEngine, PRTG and Splunk;

• Knowledge in IT security operation activities, including SRAA, patch management, incident handling, access controls and log review, etc;

• Good problem-solving and critical thinking skills;

• Good collaboration and communication skills; and

• Good command of written and spoken English and Chinese.

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]

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