Responsibilities

• Responsible and supervision for the Client Support / Customer Service team

• Develop, motivate, coach and monitor the team members to ensure the highest quality of service to our clients

• Handle customers’ complaints

• Support implementation of online ordering platform

• Prepare management report for management review

• Monitor payment from clients

Requirements

• Degree or equivalent/ Form 5 with 10 years+ relevant working experience

• 6 to 8 years relevant working experience, with at least 3 year managerial experience

• Excellent communication, negotiation and presentation skills

• Self-motivated and aggressive, Mature, strong leadership and high responsibilities

• Must be very strong in excel and powerpoint for monthly reporting

• Very strong in data analyze and statistical researching

• Good command of written & spoken English

• Experience in Printing Industry is a must

Interested parties, please send your resume with expected salary to [email protected]. You can also click on the website www.easyjobhk.com for more details about the company