A leading bank in Hong Kong, they are looking for Customer Services Officer (Finance/Banking, ~16k)
Job Responsibilities:
- Greet and welcome walk-in & phone-in customers according to the established service standard
- Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
- Perform loan processing and administrative duties
- Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter
Job Requirement
- Secondary education
- Experience in Consumer Finance/banking industry is preferable
- Good interpersonal and communication skills
- Good knowledge of MS Office
- With initiative, pleasant personality and willing to learn
- Good command of written and spoken English and Chinese